Once your order is completed, it moves straight into processing and is quickly sent to our warehouse for shipping. To ensure your order gets to you as quickly as possible, we’re unable to make changes at this stage. If you’d like to add more items, we recommend placing a new order directly on our website.

Once your order is placed, it goes straight into processing and is quickly sent to our warehouse for shipping. To ensure fast delivery, we’re unable to make changes at this stage. However, if you're not completely satisfied with your purchase, we’re happy to assist with an even exchange once you’ve received your order.

Yes, we do! Just make sure all your shipping information is entered correctly at checkout to avoid any delays.

At Greyno Co Apparel, we focus on creating seasonal collections. If an item you love is out of stock, you can sign up for our email list to be the first to know about restocks and future drops. Simply enter your email on the product page of the out-of-stock item!

Our collections are unisex and designed with an oversized fit. If you’re between sizes or prefer a looser, boxier look, we suggest sizing up. For detailed measurements, check out our size chart. Still unsure? Send us a direct message on Instagram @greynoco, and we’ll be happy to assist!

Yes! First-time customers can enjoy 10% off their order when you sign up for our email updates. It’s our way of saying thank you for joining the Greyno Co Apparel community!

We're sorry to hear that your item arrived damaged! If this happens (which is rare), please send a photo of the damaged product to info@greynoco.com along with your details, and we'll work with you to find a resolution. Please note, any damage claims made outside of the 5-day return window are not eligible for returns or refunds.

We provide care instructions on our website and in your package to help your garments last longer. Since cotton can shrink when exposed to heat, we recommend avoiding the dryer whenever possible.

If your hoodie has shrunk, don’t worry! You can try fixing it by washing it in cold water and gently stretching it back into shape while it’s still damp. Having a friend help with the stretching can make it easier to restore the fit. While this may not fully reverse the shrinkage, it can help get it closer to its original size!

Yes! Welcome to the Greyno Co Apparel Ambassador Collective. If you're an influencer interested in collaborating with us, we’d love to have you on board. Submit your information for consideration at our Ambassador Collective sign-up page. Or email us at partnerships@greynoco.com for further partnership inquiries!

Shipping costs vary depending on your location. To get an accurate shipping estimate, simply enter your shipping details at checkout, and we’ll provide the exact cost to deliver your order to you.

You can easily track your order by clicking here. Simply enter your order number or the email address used at checkout to view your shipping updates. You can find your order number in the confirmation email we sent you.

Once you place your order, please allow 1 to 3 business days for processing. Orders placed over the weekend will be fulfilled by Monday or Tuesday, depending on order volume.

After your order is shipped, you'll receive an email with tracking details. Please note, couriers may take a few days to update tracking information.

Estimated delivery times:

• USA (Domestic): 4 to 13 days

Please note: We are currently only shipping domestically within the USA but will be expanding to worldwide shipping very soon! Delivery times may vary due to factors like weather, courier delays, holidays, or weekends.

It can take 1 to 2 days for your tracking information to update after the shipping label is created. If there’s no movement within 2 days after receiving your shipping confirmation, feel free to reach out to us via Instagram DM or email with your order number in the subject line so we can assist you promptly.

Greyno Co Apparel is not responsible for lost or stolen packages if the shipping address provided at checkout matches the address where the order was delivered. Once the package is marked as successfully delivered, we are no longer liable, and misplaced packages are non-refundable.

If you have questions or concerns about a stolen package, please email us at info@greynoco.com with your order number so we can assist further.

We want you to love your Greyno Co Apparel purchase, but we understand that returns are sometimes necessary. If you need to return an item, we’re here to help!

Please review our Refund Policy and email us at info@greynoco.com to start the return process if you're eligible.